When will my order ship?
All orders are processed between Monday to Friday, excluding all holidays and weekends. All orders are shipped within three to five business days from the original order date. As soon as your order ships, you'll receive an email confirmation to the email address provided on the order.

What should I know before placing a pre-order?
When you place a pre-order, you're reserving an item that is currently in production. Pre-orders are charged at the time of purchase and are made-to-order in limited quantities. Estimated shipping windows will be noted on the product page, but please allow extra time for production and fulfillment. You'll receive a tracking number via email once your item ships. If there are any changes to your shipping address or questions about your order, feel free to reach out to us at contact@oliviasade.co.